We are pleased to announce that the technical difficulties preventing players from accessing the FINAL FANTASY XIV COMPANION app using characters on North American data centre Worlds have been resolved.

We apologise for any inconvenience caused, and we thank you for your patience.

[Date & Time]
Apr. 23, 2025 from 16:48 to 17:53 (GMT)
Apr. 23, 2025 from 17:48 to 18:53 (BST)
Apr. 24, 2025 from 2:48 to 3:53 (AEST)

[Details]
- Players may have been unable to login using characters on NA data centre Worlds
- Errors may have occurred when using functions for characters on NA data centre Worlds
- Players may have been unable to retrieve data for Cosmic Exploration using characters on NA data centre Worlds

[Cause]
Server equipment issue

[Affected Service]
FINAL FANTASY XIV Companion App